Last Updated: 3 January 2026
At Herald Bag Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you place an order, register, or contact us, we may collect:
- Full Name
- Phone Number
- Email Address
- Shipping & Billing Address
- Payment-related details (processed securely via third-party gateways)
b) Non-Personal Information
- Browser type and device information
- IP address
- Pages visited and time spent on our website
- Cookies and usage data for analytics and performance improvement
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate order updates, confirmations, and support responses
- Improve our website, products, and customer experience
- Send promotional emails or offers (only if you opt in)
- Prevent fraud and ensure secure transactions
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance browsing experience
- Remember your preferences
- Analyze traffic and performance
You can choose to disable cookies through your browser settings, but some features of the site may not function properly.
4. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Trusted third-party service providers (payment gateways, delivery partners, analytics tools)
- Legal authorities if required by law or to protect our rights
All third parties are required to keep your information confidential and secure.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against:
- Unauthorized access
- Data loss or misuse
- Alteration or disclosure
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Opt out of promotional communications
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
8. Children’s Privacy
Our website is not intended for children under the age of 13 without parental supervision. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
📞 Phone: +91 8691914158
📧 Email: customer@heraldbagstore.com
📍 Address: Arihant City D2,1201, Maharashtra – 421002, India